![]() ![]() When that big huge truck pulled up in front of the house. Through our Real Estate Agent, we were introduced to Jackie at Move-pros. One of her biggest concerns was her belongings. She had made a huge decision to give up her home and move away. My Mother has been living in her home for 53 years. All in all, still very fair and I’d go with move-pros and a minor 1-2 day waiting period to get all our stuff arriving intact and present than a rush job where things break. Ours was picked up Friday and delivered Monday so not quite next day but still within the promised delivery window. My only very minor let down is Jeanne had mentioned that for within state moves stuff almost always arrives the next day. they also didn’t try to upsell us on unnecessary packing materials (a crate when cardboard packing plus blankets by them would suffice), which other local movers did. We got estimates from a few other moving companies and move-pros was the cheapest but also most accurate for our stuff, the packing materials, etc. They also used a smaller truck so we didn’t have to pay extra for a shuttle truck nor have the added risk that something gets misplaced or damaged between unloading/unloading from the shuttle to the larger truck for the actual move. ![]() Jeanne got us setup with a fair and accurate estimate, and Miguel and his team were excellent on the day of the move and unloading day. If you are planning a move do yourself a favor and use Move-Pros!! BTW: out of (6) quotes, Move-Pros quote was the lowest (but with the best service offered). With this very emotional move and with all of the moving pieces, Jackie, Jeanne and their move crew couldn’t have been more helpful, supportive or patient with me! I thank each and every one of you. Jeanne was right on target with estimated arrival dates in VA and made sure I was in the loop during the drive time. And no complaints about some of the very heavy items and the many stairs they had to navigate. All of my antiques, art, furniture and personal items were packed and handled with much care. When the day came, their moving crew was incredible – the first 2 pickup points were on a Wednesday, then the big move pick up was on Thursday. I adjusted my inventory list multiple times and again, no complaints, just willing to help me out. I had to coordinate my move and pick up points from (3) locations and they didn’t blink an eye – just said it was no problem and they would take care of it. After she left I continued to have multiple conversations with both Jackie and Jeanne. She was very detailed as we sorted through each room (I was only moving certain items), explaining the process and pricing as we went along. What really stood out to me was when Jackie arrived at my home (many moving companies were not doing in home quotes at this time) and how friendly and supportive she was. I started my move process in early 2021, but I didn’t actually move across country (CA to VA) until May 2021, receiving multiple quotes. ![]() Trust me, you want to use them for your moving needs. All I had to do was point and let them know where things belonged. They had everything moved in less than the minimum 4 hours. They worked together as a team and were very efficient and quick. Bringing the furniture in my new place, they took extra care NOT to damage walls or the furniture. They hand carried it so it wouldn’t be damaged. They took out the glass shelves and wrapped them in plastic to protect them. They were careful with my furniture and took extra care with a wobbly curio cabinet made of all glass. She scheduled Miguel and Jose to help me out and were the bomb!! They had me show them what I wanted moved and they even helped me move junk to the curb for a junk pick up. Jeanne in the front office answered all of my silly questions and was very reassuring. This was my first time moving and I was a bit nervous. You will not be disappointed! From the front office to the movers, everyone was professional and so helpful. ![]()
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